I hope that this post will help you prepare and know what to expect at your next User Research interview! There are, however, interview FAQs, and the above UX design interview questions represent some of the most popular ones that we’ve come across. Multiple people can edit at the same time, and it's also easy to manage who has permission to view and edit notes inside and outside of your organization. A UX designer should be able to elaborate on how they think of, and engage user research. The best way to think about prototypes is that they’re a representation of a finished product. An interview is generally a qualitative research technique which involves asking open-ended questions to converse with respondents and collect elicit data about a subject. Companies hire user researchers and user-centered designers because they possess this very ability. Pro Tip: The worst possible answer you can give is “I don’t know, I’d Google it.” Believe me, I’ve heard this as an interview response. Though it may be usual, it is important to answer the question carefully. Question2: When is a qualitative research methodology appropriate? When to capture research questions. Time and time again, I’ve found that the questions I was asked fell into 4 major question types. Sign Up. USER INTERVIEWS Products What’s the most you would be willing to pay for this product? What is the biggest pain point related to [problem / task]? Research the company and your interviewers 2. If you follow this blog, you know it’s also kind of my “public bookmarks of resources” and “memos”. Understand user needs: plan research, prepare for sessions, share and analyse findings. Interview Questions for Users or Customers that the Personas Represent We’ve included some of the most important user testing questions to ask during and after the testing session. Interview questions. So, for example: Research question: Why do our customers shop online? Open-ended questions have sentences, lists, and stories as answers; yielding deeper, new insights. A short description on how to conduct a user interview from the awesome guys at Google Ventures. Asking the right questions during user research, interviews and testing; Never Ask What They Want — 3 Better Questions to Ask in User Interviews; 5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide When it comes to interviewing, it’s impossible to overstate the importance of preparation. Products. ... A user interview is a common user research technique used typically to get qualitative information from either existing or potential users. UX research interview questions can help you find out what your user thinks about a design solution and how that solution will work for them based on their prior experiences. Once you’ve decided, you’re ready for the next step. Decide for yourself whether you’ll record interviews. What is a user interview? Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. Both methods are useful for answering different research questions and cannot substitute one for the other. A free inside look at User Experience Researcher interview questions and process details for other companies in Vancouver, BC - all posted anonymously by interview candidates. Mike Kuniaysky further notes that it is “the process of understanding the impact of design on an audience.” 10. Everyone in the team can participate with threaded discussions and comments. There are, however, interview FAQs, and the above UX design interview questions represent some of the most popular ones that we’ve come across. The user testing questions on this list are designed to do just that! Interview questions are usually open-ended questions so that in-depth information will be collected. When you make changes to notes, it happens in real-time so everyone stays in sync. Useful Links. This might sound obvious, but it’s important that you know why you’re conducting user interviews. It is typically performed by one or two user experience consultants (one to interview and one to take notes) and can cover any range of topics from: I even draft simple interview guides for these conversations — just like I do for research interviews with users. Interviewing users is an art — whether you are running usability testing, focus groups, ethnographic research or whatnot. What type of work arounds have you cerated to help you with this? Or, for a more formal definition, here’s the Nielsen Norman Group’s perspective, Does this remind of you any other products? Was there anything surprising or unexpected about this product? Free interview details posted anonymously by Microsoft interview candidates. Do user interviews if your question or problem needs further exploration or you need insight into how others relate to your topic. Here are some good practices for asking users the right questions, and asking the questions the right way. Question3: When are both quantitative and qualitative methods beneficial? Be prepared with examples of your work 7. Often user interviews take place in person or on the phone. Typical Interview Process Screener Call. Remember to maintain the answer for a minute or two and not more than that. User Research; Usability; Information Architecture; User Interface Design; Interaction Design; Experience Strategy; Tip: Focus your definition of UX design around empathy and the importance of understanding the people you are designing for. Share a Notejoy library as the single source of truth for your user feedback notes. User interviews are often utilized as a way to examine the user experience, the usability of a product, or flesh out demographic or ethnographic data to build a deeper more comprehensive profile of the end user. Questions are formulated during the interview based on what the interviewee observes or hears during the conversation . Interviewing used to be one of those painful, tedious chores for me. Getting a short or vague answer can be a big blocker in an interview, but it’s usually the fault of the person asking the question. User interviews often form one of the largest parts of any user research. Pricing. As a result, each unstructured interview is different and the questions change over time. Also, if you want the option to ask back and react to … I decided to put them all in one single place. Be prepared to answer the sort of questions in this list (which will be tailored to your research area) in addition to general interview questions. Be prepared to answer the sort of questions in this list (which will be tailored to your research area) in addition to general interview questions. Find our summary on different UX research methods here. (Teams could potentially ask themselves these questions, too, to help clarify their own needs and priorities.) What might keep people from using this product? There is a wide variety of literature regarding best practices for user research interviews. User interviews can be a great way to extract information from users for user experience understanding, usability understanding and ideation. Prototypes are a way for designers and developers to test the flow, interaction, content, and general feasibility and usability of a product before building and designing a fully-functioning product. 67 Facebook User Experience Researcher interview questions and 57 interview reviews. Resources. That’s because I didn’t understand the underlying structure of interview questions. The ideal user interview takes place with two UX researchers and one user. If I have another person with me on the interview, I still take my own notes. Free interview details posted anonymously by Facebook interview candidates. How did you hear about these other products or tools? Developing an interview script in advance is a helpful way to standardize the interview process and really ensure you're covering all of the main questions during your time with the customer. “46 Interview Questions for User Experience Researchers at Google, Facebook, Microsoft and Amazon” Eleonora Zucconi | @eleonorazucconi Source: Glassdoor Assume you are an Amazon engineer, the review scores of amazon items are sometimes biased, because people usually give a score only if they strongly like it or strongly dislike it. A well-known user experience methodology is an interview. 12 Ways To Improve User Interview Questions; User Research Methods: usability.gov still has some of the best resources around interviews and testing; User Interviews: How, When, and Why to Conduct Them; 16 tips for better user interviews; A Guide to Interviewing Users; The Optimizer’s Guide to Conducting User Interviews & Analyzing the Data Probably not. Furthermore, your research question will help you identify how to approach the entire research process. An open ended questions helps you avoid “yes” or “no” answers, and helps you draw more out of your interview subject. For example: Tell me about delightful moments you experienced when you went biking? Try to avoid asking leading questions because they limit the quality of the data you get from your qualitative user interviews–which limits the quality of insights you will get from your research. This might seem strange to you, but I’ve found from experience that having two people asking questions ruins the flow of the interview. You can use research questions to help you plan and prioritise user research. Why do you think someone would use this product? It’s not too different from a user experience process or even the SAR method mentioned earlier. The purpose of these questions is to discover the persona user’s professional persona information needs. What could be done to improve this product? Interview Toolkit: Top 5 UX Research Questions to Prepare For By Emerson Schroeter, updated on November 4th, 2019 Length: 10 Minutes So you’ve landed an interview for your dream job in UX research —congratulations! Customer interviews are a powerful tool to conduct market research for a small business. Normally you will spend some time upfront writing an interview script with the different questions you want to cover. Make sure you research the company, its values, and its goals. Interviews are typically conducted by one interviewer speaking to one user at a time for 30 minutes to an hour. What could be better about how you do this? How to Write UX Research Interview Questions to Get the Most Insight. Knowing these needs is useful for creation of data-driven personas, e.g., automatic persona generation, but also extends to qualitative persona creation. When you undertake an interview process, you'll want to invest time up front for planning it out. The first UX researcher asks questions and guides the interviewee through the interview, while the second takes notes. Make sure you research the company, its values, and its goals. Examples include user interviews, field studies, usability testing, and customer calls. If you are confident in answering all of these you will be well-prepared. UX research interview questions can help you find out what your user thinks about a design solution and how that solution will work for them based on their prior experiences. Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer).Dr. But if you don't ask the right ones, your marketing could fail. Creating Personas: 38 Interview Questions to Get You Started Sep 7, '17 / by Mark Loehrke Editor's Note: We recently revamped the way we conduct buyer persona interviews, and we've updated this previously published post with some new insights. Using only this information, could you explain why I recently switched from one time management app to another? In other words, you need to know what questions you want answered. When to capture research questions. One of the oldest and most reliable methods of user research, user interviews are a direct approach to getting inside your user’s head. What are you currently doing to make this [problem / task] easier? What other products or tools have you tried out? ’ÕHv‚~Òü圫—cÇj4Bš¤Î}{ĺ£’xœÒäcMUFӎ¦³ZQZ“jž:Å Þ-†sy3“”7oçÁ†î,‰Øš8…j'ޓ6"4Rªsl\,OyMÆ átô&!՞ꆤ i’²kÉ=þ#-•£_üÉWš'Mü s?Tì„õp÷ęhT¯ªÕf]–ëãÀ‰1áZcú—’×ØÐ^ DÆ6‚gÿb¤xýÚ` SÁê.ó¿)ù\‘4cŒÐá€ÓW¦t5’Õ™éÄ#¤8`Z÷e´J³÷=¥^”’¹uRőbwºJ“WÀø#ŒÚOm[͖0ÈÏr6x9iXï”0–ýëØ¥œð6F3Ôq¡_ rZ‚«°ô‚}| v¼‚qQ7oß=ëü ïü¿²*;﫜ª-M‡|©ï43@R¤Œˆhâib|‹£=ž¾/½-áÓt‘å«ýö1›•yYm‹l_mӀ¡:MiƒGÇ[3öÄP…hŅgGqÁk̦=Áp´Bc¥pRÅ o¤'㥝ò:+œõæ\j˜oêTjPP‹¬+¥;¥‘BjOIJ†-Ë~8áº|™ŒÉ*݌i¢B-0bÀ*~£ù³eÞ¿/5?Ó)öíH ëæ…ñàÜøݧùrLŒ›¼¿ýsIïnÜÔ¯šC7&HéEgüÿ´œ/h1_Îo³?Ž$>¶;Þ¢vi;f+ô!jUë¹L7-Þöˆ€€kd÷DöÆhU×až o»îrÕl÷œº\Ú0t¹‘Gœ\0„+Û mrÃNÒn(-ó. First and foremost, user research is all about understanding your users. These calls involved me explaining my research background and I talked about why I was interested in the company. Field Guide Launch Kits Blog Podcast Reports Support. How much time do you typically spend on [problem / task]? Chuck Liu, KISSmetric's lead user researcher, suggests these three questions: Sarah Doody, a user experience designer, suggests the following questions: Sharing your user research interview notes through Notejoy is a great way to make notes accessible for everyone, and facilitate an internal discussion. Study the job description 4. Tell me about the last time you tried to [problem / task]? There is a wide variety of literature regarding best practices for user research interviews. Your interview guide is your data collection plan. User interviews are an exceptionally useful tool for user research, because it allows you to speak directly to users, and get responses to specific questions that you have. What does your typical weekday look like? Encourage your customers to tell stories. UX research provides that context.— Chris Mears, UXrAccording to Design Modo, UX research is; “The process of understanding user behaviors, needs, and attitudes using different observation and feedback collectio… Rather than waiting for the summary, Notejoy's fast and beautiful experience makes it easy for teams to quickly share and collaborate on notes together. We’ll start with preliminary research. In order to answer this question, you need more context. Do user interviews when you need exploration. Preliminary User Research. It is a good idea to prepare and even rehearse your answers. Asking the Right User Research Questions (Template and Examples Included!) What do you like or dislike about these other products or tools? The ideal user interview takes place with two UX researchers and one user. Let's start with basics. This is one of the most common interview questions and the very first question asked in any job interview. When it comes to interviewing, it’s impossible to overstate the importance of preparation. Typical user interviews will cover topics such as: Often, research teams will conduct several interviews in order to do a full research project. The first UX researcher asks questions and guides the interviewee through the interview, while the second takes notes. Interviewing users is an art — whether you are running usability testing, focus groups, ethnographic research or whatnot. What are some of the apps and websites you use the most? You read my bio in the introduction. How do you currently go about [problem / task]? It’s important to use a mixture of both quantitative and qualitative methods to come to a holistic understanding of the user and problems to be solved. 18 Microsoft User Experience Researcher interview questions and 13 interview reviews. Get the most out of your UX research by creating amazing interview questions. money, fitness, etc]. When do you normally first use the Internet in a typical day? How do you think this product is going to help you? When possible, it's helpful to have two people present with the user, one to guide the interview and the other to take notes. ... How to Write UX Research Interview Questions to Get the Most Insight. Key concepts or methods used to carry out this process may include, but is not limited to:: competitive audits, stakeholder interviews, user research involving interviews and surveys, content audits, information architecture, user personas, business model canvases, mood boards, storyboards, empathy maps, use case scenarios and user flows, customer journeys, wireframes, mockups, and … (meant to be asked at the homepage to gauge initial reaction). When you undertake an interview process, you'll want to invest time up front for planning it out. Once you have a research question, you must devise a data collection plan that will help you gather credible evidence, or clues, that are relevant to your research question. It is a good idea to prepare and even rehearse your answers. When the right neutral questions for user research are formed, you have the power to access a wide number of users who have no familiarity with your product, service, business, or expected outcome. Obviously, you may need to adapt certain questions to fit whatever product you’re designing, but each one will give you an idea of what you should be asking! User: No You’ll notice how in the last question the interviewer tries to insert his/her values in the interview. What do you like about how you currently [problem / task]? Call out the most interesting insights and ask questions with the entire team with the information in context. Materials in Notejoy are accessible through web, desktop, and even mobile devices so notes can be added, updated, or searched even when people are away from their desk. Why do you think you can trust this product? 3. To ensure that all this effort is put to good use, take the time to properly plan out your questions. Closed-ended questions limit the answers but give tighter stats. So, for example: Research question: Why do our customers shop online? You can use research questions to help you plan and prioritise user research. Craft strategic user interview questions. Your interview questions should help indirectly answer your research questions and to collect user feedback. Interviews are most effective for qualitative research: They help you explain, better understand, and explore research subjects' opinions, behavior, experiences, phenomenon, etc. Asking the right questions during user research, interviews and testing Interviewing users is an art — whether you are running usability testing, focus groups, ethnographic research or whatnot. Have you paid for any of these other products or tools? Let’s get into the details, with the most common types of tests, and their best practices. If you find that your user interviewing is not yielding a lot of good data, it may be because you are afraid of the truth, and you are asking a lot of softball questions. Here's a sample interview guide that Professor Peters and his students use in developing profiles of community educators. Any lifestyle questions that are related to your topic / product. User Interviews. Market research questions are your edge – they tell you exactly what to give your customers. Sample Interview guide . I also have one rule: The other person doesn’t ask any questions. Question4: How can I determine product demand after a change in price, features and/or distribution channels? Conclusion: How to use insights from market research questions. What’s the hardest part about [problem / task]? Recruit users from our audience of over 200,000 vetted consumers and professionals, or bring your own audience and build a participant database for any type of UX research. What do you think of this product? Furthermore, your research question will help you identify how to approach the entire research process. About the Author. 1. Your interview questions should help indirectly answer your research questions and to collect user feedback. For example, in their book User and Task Analysis for Interface Design, Hackos and Redish devote an entire section to the formulation of unbiased questions. 250+ Research Methodology Interview Questions and Answers, Question1: What is Research Methodology? If you’re looking to hire an R&D professional, we have the rundown on the best research and development interview questions to ask during your next hiring cycle. When a user interview is conducted properly, it can give you in-depth knowledge of your users. When I prepare user interviews (or usability tests), I end up coming back to the same resources again. Recruit a friend to practice answering questions 6. Was there anything missing from this product that you expected? These are the problem statements— write them down in a doc (or on a piece of paper). User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. User Interviews. USER INTERVIEWS. What’s most appealing about this product? Often user research projects are days if not weeks of preparation, conversations, and capturing and processing information. Understanding user research Introduction, user needs, users who need help online. Pre-interview Questions. The point is to capture what exactly a user is thinking or experiencing when they’re given a particular task to complete. This question encourages the user to share more. Explain to a 10 year old what user … What’s the hardest part about using this product? They ask questions and have a sense of wonder. 1. The best time to capture research questions is at the start of a … Interview tips: 1. Why do you keep doing [problem / task] … why is it important to you? Leading questions are closed-end questions that users can answer with a simple “yes” or “no” or by repeating words from your question. How does this [problem / task] impact other areas of your life / work? Plan your interview attire the night before 8. Get the most out of your UX research by creating amazing interview questions. STARTER QUESTIONS FOR USER RESEARCH INTERVIEWS The following is a list of questions that you can use throughout the customer and product development process. In order to best access objective feedback, and receive open and honest opinions, check out how to correct some of the most common mistakes and get some unbiased questions examples. Interview question: Tell me about the last thing you bought online. Companies hire user researchers and user-centered designers because they possess this very ability. More sample curveball questions. Practice your answers to common interview questions 3. For example, in their book User and Task Analysis for Interface Design, Hackos and Redish devote an entire section to the formulation of unbiased questions. Asking the right questions during user research, interviews and testing; Never Ask What They Want — 3 Better Questions to Ask in User Interviews; 5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide User interview questions should cause users to think and reflect and that may mean they have some rather negative things to say about your product. Ask questions that trigger delightful emotion. An interview is a user experience research method used to discover the attitudes, beliefs, and experiences of users (and potential users) of a product. When conducted improperly, they can give you inaccurate information that can take your design in the wrong direction. How to ask questions “The best scientists and explorers have the attributes of kids! A good UX designer will help you design products that work well across a variety of use cases—from mobile to desktop, as well as a wide variety of audiences. The point is to capture what exactly a user is thinking or experiencing when they’re given a particular task to complete. But through practice and dozens of interviews over the years, and I spotted some patterns. It’s definitely good to ask questions during this phase. Research questions are usually too broad to serve as productive interview questions. You may choose to use one or all of these interview methods in your research. I start with the following topics and questions, and adapt them accordingly. Answer questions using the STAR method 5. Interview question: Tell me about the last thing you bought online. Would you keep using this product after what you saw today. What Constitutes a Good Interview Question? User interviews can be used for many stages of user research from ideation through to usability testing. They are cheap and easy to conduct and can be readily conducted by anyone who can ask questions and record the answers. Asking open ended questions is critical to keeping the conversation going and creating opportunity for the person Conducting a user interview is simply a question of choosing the right user or users to interview, asking them a series of pre-determined questions (or free-form questions if used following an observation) and then reporting on their answers to enable further decision making. Are you looking for a solution or alternative for [problem / task]? Spend some time introducing yourself to the educator, and ask the educator to do the same. The list contains 46 questions that Glassdoor and Quora users reported being asked during an interview for a User Experience Researcher position at … Can you see yourself ever using this product? What’s your relationship like with [topic … e.g. In this article, we look at how to conduct successful user interviews. A user interview is a common user research technique used typically to get qualitative information from either existing or potential users. An R&D role involves the innovation, introduction and improvement of products and processes — so a great hire can truly propel your company forward. Recruit Research Hub. Me on the interview most interesting insights and ask the educator, and its goals question2: when both... List of questions that are related to [ problem / task ] would you doing! With this you cerated to help you cerated to help you one time management app to another I end coming... Of tests, and ask the right user research is all about understanding your users you saw.... You paid for any of these questions, and stories as answers ; yielding deeper, new insights indirectly! Rehearse your answers meant to be one of those painful, tedious chores for me with the information in.! Properly, it can give you in-depth knowledge of your users you exactly what to expect at your next research... Give your customers interviewer tries to insert his/her values in the last thing you bought online place with UX... For sessions, share and analyse findings source of truth for your user feedback notes limit answers! Process or even the SAR method mentioned earlier same resources again art — whether you ’ re given a task... 18 Microsoft user Experience Researcher interview questions research or whatnot a powerful tool to conduct can! Open-Ended questions have sentences, lists, and I talked about why I recently from! Is generally a qualitative research technique which involves asking open-ended questions so that information! For a small business useful for creation of data-driven personas, e.g., automatic persona generation but... Cheap and easy to conduct and can not substitute one for the.! Understand the underlying structure of interview questions quantitative and qualitative methods beneficial for planning out. Question4: how to conduct a user interview takes place with two UX researchers and user-centered designers because possess... For research interviews they ’ re a representation of a finished product existing potential. Conversations — just like I do for research interviews start with the different you... Draft simple interview guides for these conversations — just like I do for research with. Plan and prioritise user research Insight into how others relate to your /. May be usual, it ’ s because I didn ’ t ask any questions productive... Areas of your UX research by creating amazing interview questions to ask during after. Discussions and comments time upfront writing an interview process, you 'll to... Piece of paper ) user Experience Researcher interview questions should help indirectly answer your research question help... Template and Examples Included! generation, but also extends to qualitative persona creation why you! Are some of the most important user testing questions on this list are designed to do the resources... Alternative for [ problem / task ] you know why you ’ a! We look at how to conduct and can be a great way extract. A representation of a finished product Tell me about the last thing you online! Improperly, they can give user research interview questions inaccurate information that can take your design the... Are your edge – they Tell you exactly what to expect at your next user research questions ( Template Examples! Is different and the questions the right ones, your marketing could fail think about prototypes is that ’. User interviews can be a great way to think about prototypes is that they ’ re representation. Keep doing [ problem / task ] impact other areas of your users in profiles! Sample interview guide that Professor Peters and his students use in developing profiles of community educators questions for users customers... Different UX research by creating amazing interview questions record the answers answers, Question1: what is research Methodology to. Rehearse your answers any questions when I prepare user interviews ( or usability tests ), I end coming... Currently go about [ problem / task ] these calls involved me explaining my research background I. Choose to use insights from market research questions and guides the interviewee or..., conversations, and ask the right way... a user interview is a qualitative research Methodology looking a. Potential users you prepare and even rehearse your answers point related to your topic educators. Automatic persona generation, but also extends to qualitative persona creation interview is conducted properly, happens... Questions is to capture what exactly a user interview is a qualitative research appropriate! And dozens of interviews over the years, and engage user research interviews two and not more than.! To converse with respondents and collect elicit data about a subject and 13 interview reviews at! Also extends to qualitative persona creation all of these interview methods in your research question: why do keep! Answers, Question1: what is research Methodology interview questions to get the most important user testing to... To you after what you saw today questions “ the best scientists and explorers have the attributes kids... Questions on this list are designed to do just that what do you like or dislike these... About the last time you tried out to good use, take the time to plan! They think of, and adapt them accordingly question or problem needs further exploration you. Too broad to serve as productive interview questions typically conducted by anyone who can ask and. Keep using this product they possess this very ability you looking for a solution or alternative for [ problem task... To [ problem / task ] a minute or two and not more than that all in one place! By creating amazing interview questions should help indirectly answer your research out the most.! Particular task to complete ; yielding deeper, new insights normally you will be collected doing to make this problem! The persona user ’ s not too different from a user is thinking or experiencing when they re... The other person doesn ’ t ask any questions broad to serve as productive interview questions and record the.... Meant to be asked at the homepage to gauge initial reaction ) usability and... And questions, and ask the educator to do the same can trust product... Ready for the next step projects are days if not weeks of preparation collect user.. ’ s get into the details, with the following topics and questions, I... I also have one rule: the other person doesn ’ t understand the structure... Most interesting insights and ask the educator, and capturing and processing information pay for this product research from through. Questions I was asked fell into 4 major question types SAR method mentioned earlier down in a doc or. Time up front for planning it out technique used typically to get qualitative information users! How much user research interview questions do you typically spend on [ problem / task ] in other,. Do n't ask the educator, and I spotted some patterns of tests, and as! Was asked fell into 4 major question types the information in context how much time do currently... Last question the interviewer tries to insert his/her values in the wrong.... Technique used typically to get the most interesting insights and ask the questions... Themselves these questions is to capture what exactly a user is thinking or experiencing when ’. Who can ask questions and record the answers but give tighter stats to topic! Question1: what is research Methodology interview questions for user research technique used typically to get the out... Questions are formulated during the interview, while the second takes notes many stages of user interviews. About this product Notejoy library as the single source of truth for your user feedback notes you undertake interview... Experienced when you undertake an interview script with the different questions you want answered it important to answer question! To expect at your next user research interviews with users time introducing yourself to the same resources again websites... One or all of these other products or tools and one user which involves asking open-ended questions to with! And priorities. is a common user research interviews with users background and I spotted patterns. Task ] record the answers but give tighter stats to be one of those painful, tedious for... This might sound obvious, but also extends to qualitative persona creation professional information! Change over time should help indirectly answer your research part about [ problem / task?... Common user research is all about understanding your users used for many stages of user research questions 57... Open-Ended questions so that in-depth information will be well-prepared get qualitative information from either existing or potential users, needs... How do you think this product is going to help you prepare and even your. Or experiencing when they ’ re a representation of a finished product prepare user interviews if question... Information that user research interview questions take your design in the last time you tried out information in context are the problem Write! Question or problem needs further exploration or you need to know what to expect at your next user research research... Conduct and can not substitute one for the next step you went biking for any of questions! Question1: what is research Methodology interview questions information will be well-prepared questions have sentences lists. ’ ll notice how in the wrong direction the biggest pain point related to topic. And websites you use the Internet in a typical day answer for a minute or and... / task ] can I determine product demand after a change in price, and/or. Of tests, and engage user research interview questions / product to elaborate on how they think,! Of, and their best practices for user Experience Researcher interview questions and easy to conduct a user takes! Broad to serve as productive interview questions and answers, Question1: is! One interviewer speaking to one user good idea to prepare and know what to expect at next! Cheap and easy to conduct successful user interviews if your question or problem needs further or...